Call for Digital Navigators and Community Partners.
NASHUA, NH — United Way of Greater Nashua is excited to announce the launch of Tech Help United, a new initiative aimed at improving digital literacy across our community. This program is designed to help individuals who struggle with technology gain essential digital skills, enabling them to access vital services, connect with loved ones, and thrive in today’s technology-driven world.
The development of Tech Help United was made possible through the Microsoft TechSpark Fellowship, held by Sara Ceaser, Director of Volunteer and Community Engagement at United Way of Greater Nashua, starting in September 2023 which was re-awarded in September 2024. This fellowship enabled the United Way to research the digital equity needs of Greater Nashua and develop a program that addresses the specific barriers faced by underserved populations.
“The TechSpark Fellowship gave us the opportunity to dig deep into the digital equity challenges in our community,” said Ceaser. “We were able to design Tech Help United as a solution that not only helps individuals today but also builds long-term digital resilience in Greater Nashua.”
Call for Digital Navigators
To make Tech Help United successful, the program is calling for volunteer Digital Navigators to join the effort. Digital Navigators will work directly with individuals who need assistance with tasks like setting up devices, navigating websites, accessing online services, and using email and other communication tools. No advanced tech knowledge is needed, as full training will be provided—just a desire to help others.
“Our Digital Navigators will be at the heart of this program,” Ceaser said. “Their support will make a real difference in breaking down the barriers that keep people from participating fully in the digital world.”
Call for Community Locations
In addition to volunteers, Tech Help United is seeking local agencies, community centers, and faith communities to serve as host sites where digital help can be provided. By becoming a host location, organizations can offer a welcoming space for residents to get the digital support they need.
Faith communities and organizations that serve seniors, low-income individuals, or others facing digital challenges are especially encouraged to partner with us. Becoming a host site is an impactful way to support your community and ensure more people have access to essential digital resources.
The Role of the Microsoft TechSpark FellowshipThe Microsoft TechSpark Fellowship has been instrumental in shaping the vision and structure of Tech Help United. Through the fellowship, United Way conducted extensive research into the digital needs of Greater Nashua, allowing the program to address gaps in access and create a support system that will empower individuals across the community.
This fellowship reflects Microsoft’s commitment to fostering digital equity, and Tech Help United is a direct result of that investment in our region.
How to Get Involved
If you are interested in volunteering as a Digital Navigator or if your organization would like to serve as a Tech Help United host location, please contact Sara Ceaser at sceaser@unitedwaynashua.org or call (603)882-4011]. Together, we can make digital inclusion a reality for everyone in Greater Nashua.
About United Way of Greater Nashua
United Way of Greater Nashua has been serving the local community for over 90 years, mobilizing resources to address critical social issues and create lasting change. Tech Help United is one of the many initiatives that help advance our mission of ensuring equity and opportunity for all.
For more information, please contact United Way at info@unitedwaynashua.org or (603)882-4011.
United Way of Greater Nashua is an independent 510(c)3 nonprofit founded in 1929 to serve the residents of Greater Nashua. Its mission is to fight for the health, education, and financial stability of every person in every community. United Way of Greater Nashua has received GuideStar and Charity Navigator’s top ratings for accountability, transparency, and financial management. For more information or to get involved as a donor or volunteer, please email United Way of Greater Nashua at, info@unitedwaynashua.org or visit their website at www.unitedwaynashua.org.